Playa Palms Beach Hotel
Cosa dicono gli ospiti
If you don't wake up early to leave your towel on the chair and reserve it, you will be left without a chair to sit on the beach. The hotel is great, the room is great, cleanliness is great, but the hotel should prohibit guests from reserving chairs with towels. I arrived at the beach early, sat on a chair and stayed there for 3 hours, from 9am to 12pm, and of the 14 chairs available, 10 were left unattended during all those hours, occupied only with reserved towels so that no one could occupy them. This is absurd because people arrived to stay on the beach and couldn't use the chairs because they were reserved. I went out for lunch and came back at 2:30, and again, there were no chairs available, not because they were occupied by people, but by towels (because everyone had probably gone to lunch as well, and left the towels there). Again I spent hours on the beach, and the owners of the towels arrived hours after that, of course after heir had lunch and afternoon naps. And I say this because I simply took any of the chairs that had a towel on them and sat down. And for hours no one showed up. The hotel isn't cheap for guests to experience these types of frustrations, so the hotel should prohibit this kind of thing or have enough chairs for each guest.
Camila
marzo 2024
I had such a wonderful stay at Playa Palms. For the rate I paid, I think I got an incredible deal. The room was huge, beautifully decorated, had a small kitchen, and the most wonderful balcony. I spent most of my time on the balcony, where you had a view of the water and could hear the waves. I was worried about the noise of the clubs nearby, but had no trouble sleeping at night. Breakfast was simple but good, and was delivered to my room at a prearranged time every morning.
Jorah
settembre 2023
The location was very central, close to the party area but far enough to not be bothered by the noise. The staff was very welcoming and helpful. The hotel is very beautiful and well architected, with a good view on the beach from any room upstairs. The breakfast was delivered to the room and just right. Bonus points for the hammock on the balcony.
Pierre
giugno 2024
The beachfront location is fantastic. We booked the Ocean front studio on the 2nd floor. It had a lovely balcony with a hammock to relax in. The kitchen in the unit was very handy. The room was spacious and very comfortable with loads of storage. Surrounded by loads of restaurants, shopping and nightlife. The hotel was very quiet. A very relaxing stay. Xplor Park was a lot of fun if you like the water and zip lining.
Tania
aprile 2024
The room was fantastic, very comfortable, with a great view of a lovely beach. It is very convenient to downtown Playa del Carmen.
Dave
dicembre 2023
Nice vibe & authentic decor. Friendly helpful staff. Accessible to restaurants
Robert
gennaio 2024
Great location on the beach.Close to everything,but quiet.Welcoming staff.Clean facilities. Love the view .
Valentina
ottobre 2023
We stayed for two nights in two different rooms - an 'ocean view room' and the 'ocean view family suite.' Both rooms were excellent but the 'family suite' was particularly awesome as it was right on the beach itself. Our boys loved the 'cave-like' second bedroom with the curved staircase and rounded walls. The beds were extremely comfy, and the showers were the BEST we had throughout our 5 week trip. We loved the layout of the hotel and the shape of the pool which was gorgeous. The room service breakfast omelettes were delicious! We had a massage from the ladies next door. Location was awesome. We would stay again.
Krista
gennaio 2025
The location was great. It was close to the ferry to Cozumel and once you closed the door to your apartment, you couldn’t hear the partying on the street which was actually pretty close by.
Sarahjane
ottobre 2024
Everyone is kind and helpful. Amazing views, large rooms with nice balconies (I took a nap in on balcony hammock, very relaxing) proximity to the sandy beach and clear Caribbean Sea just feet away. The pool is always clean and a perfect temperature. Lastly, the Breakfast is phenomenal and brought to your room! Highly recommend!
Winston
agosto 2024
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