Playa Palms Beach Hotel

If you don't wake up early to leave your towel on the chair and reserve it, you will be left without a chair to sit on the beach. The hotel is great, the room is great, cleanliness is great, but the hotel should prohibit guests from reserving chairs with towels. I arrived at the beach early, sat on a chair and stayed there for 3 hours, from 9am to 12pm, and of the 14 chairs available, 10 were left unattended during all those hours, occupied only with reserved towels so that no one could occupy them. This is absurd because people arrived to stay on the beach and couldn't use the chairs because they were reserved. I went out for lunch and came back at 2:30, and again, there were no chairs available, not because they were occupied by people, but by towels (because everyone had probably gone to lunch as well, and left the towels there). Again I spent hours on the beach, and the owners of the towels arrived hours after that, of course after heir had lunch and afternoon naps. And I say this because I simply took any of the chairs that had a towel on them and sat down. And for hours no one showed up. The hotel isn't cheap for guests to experience these types of frustrations, so the hotel should prohibit this kind of thing or have enough chairs for each guest.

The location was very central, close to the party area but far enough to not be bothered by the noise. The staff was very welcoming and helpful. The hotel is very beautiful and well architected, with a good view on the beach from any room upstairs. The breakfast was delivered to the room and just right. Bonus points for the hammock on the balcony.

The hotel staff was really wonderful. The hotel itself is charming and the rooms have nice balconies and are well furnished. The location is excellent.

Whole hotel staff is very polite and pro-client oriented. Everyone greets you and treat your request immediately. We felt very safe there. During night hotel entrance is monitored by night guard, who politely check every person entering hotel to check if they are hotel clients. I already came sick with fever. Hotel staff recommended very good and transparent clinic just 200m from hotel. Maid was changing my bed linen twice a day a disinfecting our room, so my family not get flu from me. Our fridge stopped cooling and they changed it in 10 mins. There ´s a capsule coffee machine on room with some complimentary capsules and you can buy more at reception. If you are polite and ask for reasonable amount, they will give you more for free. Loved hanging net on terrace. 10 out of 10. Perfect services.

Nice vibe & authentic decor. Friendly helpful staff. Accessible to restaurants